O2 is a leading digital communications company with, according to Ofcom, the highest customer satisfaction for any mobile provider. With over 36 million connections, O2 runs 2G, 3G and 4G networks across the UK.
O2’s Deputy Head of Public Affairs uses DeHavilland’s definitive political intelligence to make sure they never miss a business-critical development.
Every day, the public affairs team receives timely email alerts featuring the latest updates from key politicians, public sector institutions and the telecoms sector.
How we help O2
- Support with regulatory knowledge
As a major player in a heavily-regulated industry, public policy is critical in shaping how far and fast the O2 team can move. With senior management frequently concerned about the changing political environment, the public affairs team at O2 are trusted confidantes, providing insight and advice to the business – all backed up by DeHavilland’s tailored intelligence.
- Real-time alerts
It’s the speed of DeHavilland’s service that makes all the difference to O2. Real-time alerts equip the O2 team to deliver a rapid response to developing events, mastering the issues to make compelling arguments while the time is ripe.
- Concise information
The wider business sees the benefit, too. The concise format of DeHavilland alerts makes it easy to disseminate vital intelligence across the group. DeHavilland helps the public affairs team to anticipate and respond to public policy developments around pivotal issues and provide essential updates to internal stakeholders.
- Managing reputation
As a company with major supplier contracts with central and local government, reputation management requires closely monitoring government sentiment to manage risks and grasp opportunities. Continuously updated with all the latest developments, the public affairs team has the full flexibility to cover changing business priorities. Tracking sentiment is also simpler than ever using DeHavilland’s unparalleled social media monitoring, with daily updates on what key political opinion-formers are saying.
DeHavilland has been a trusted partner of O2 for a number of years. They have a comprehensive understanding of our needs, so the information I receive from them is relevant, timely and adds value to our understanding of the political environment.Simon MillerDeputy Head of Public Affairs